Shipping Policy
At Everford London, we aim to keep our delivery process simple and transparent. Below you will find clear information about how and when your order will be delivered.
Delivery Area
We currently deliver within the United Kingdom only.
Order Processing
Orders are prepared within 1–2 working days, Monday to Friday.
Orders placed after our daily cut-off time of 17:00 will be processed the next working day.
You will receive a confirmation email once your order has been dispatched.
Delivery Time
After dispatch, delivery typically takes 6–8 working days.
In most cases, the total time from placing your order to delivery is between 7–10 working days.
Please note that delivery times are estimates and may vary during busy periods or due to factors outside our control.
Delivery Partner
All orders are shipped with Royal Mail or an equivalent trusted UK delivery partner.
Shipping Costs
We offer free standard delivery on all orders within the United Kingdom. There is no minimum order value required.
Tracking Your Order
Once your order has been shipped, you will receive an email containing your tracking details. You can use this information to follow the progress of your delivery.
Delivery Issues
If your order has not arrived within the expected timeframe, please contact us at contact@everfordlondon.com. We will look into the matter and provide assistance as quickly as possible.
Incorrect Addresses
Please ensure that your delivery details are correct at checkout. We cannot be held responsible for delays or losses resulting from incorrect address information provided at the time of purchase.
Contact Information
Store Name: Everford London
Warehouse Address: 4IA Hainault Rd, London E11 1EB, United Kingdom
Address: 40B Gijsingstraat, 3026 RM Rotterdam, The Netherlands
Email: contact@everfordlondon.com
Phone Number: +447478059743
Customer Service Hours:
Mon – Fri: 9:00 AM – 5:00 PM
Sat – Sun: 10:00 AM – 5:00 PM
Response Time: We aim to reply within 24 working hours.