Payment Policy
This Billing Terms & Conditions explains how payments are handled on the Everford London website. By placing an order with us, you agree to the terms set out below.
Accepted Payment Methods
We currently accept the following payment options:
• Apple Pay
• Google Pay
• Mastercard
• Maestro
• Shop Pay
• Visa
All payments are processed securely in British Pounds Sterling (GBP).
When Payment Is Taken
Payment must be completed at the time of checkout. Orders will only be prepared and dispatched once full payment has been successfully authorised.
If a transaction is declined or cannot be processed, the order will not be confirmed. You will not be charged for unsuccessful payments.
Pricing and Charges
All prices displayed on our website are listed in GBP.
Product prices may change from time to time. However, once your order has been confirmed, the price you paid will not be affected by any later changes.
Any applicable delivery costs will be clearly shown during checkout before you complete your purchase.
Secure Transactions
We use secure payment gateways and encrypted connections to protect your information during checkout.
Everford London does not store your card details. Payment information is handled directly by trusted third-party payment providers.
Refunds and Payment Disputes
Refunds are issued in accordance with our Returns and Refund Policy.
If you believe there has been an error with your payment, please contact us first at contact@everfordlondon.com so we can resolve the issue promptly.
We reserve the right to challenge any unjustified chargebacks where goods have been delivered in line with our terms.
Fraud Prevention
To protect both our customers and our business, we may carry out verification checks on certain orders.
If an order is flagged as potentially fraudulent, we reserve the right to delay, cancel or request additional information before processing it.
Contact Information
Store Name: Everford London
Warehouse Address: 4IA Hainault Rd, London E11 1EB, United Kingdom
Address: 40B Gijsingstraat, 3026 RM Rotterdam, The Netherlands
Email: contact@everfordlondon.com
Phone Number: +447478059743
Customer Service Hours:
Mon – Fri: 9:00 AM – 5:00 PM
Sat – Sun: 10:00 AM – 5:00 PM
Response Time: We aim to reply within 24 working hours.